Frequently Asked Questions
What are the shipping fees and delivery timeline?
We ship for free, using insured USPS Priority Mail. We will ship your order within 3 business days of order receipt. Signature will be required upon delivery. Delivery time depends on USPS volume and delays. Expect longer shipping times during the holiday season.
Where do you ship to?
We only ship within the USA.
What is your return and exchange policy?
For online purchases, we only accept returns for store credit or exchanges (no full refunds will be given). A return/exchange must be requested within 14 days of delivery. You will be responsible for return shipping costs and any damage or loss that may occur during return delivery.
How do I request an exchange?
Please fill out this linked form to start the return process. We will contact you within 48 hours to complete the process.